Last updated: 21 March 2026
Terms & Conditions – Arnaraj
These Terms govern your use of our website and services.
By using our website, you agree to comply with these conditions.
1. Business Nature Disclosure
Arnaraj operates as a retailer/reseller of fashion jewellery, anti-tarnish jewellery, brass jewellery, copper gold-plated jewellery, handbags, and fashion accessories.
Products are sourced from verified suppliers and manufacturers.
2. Product Representation
We strive to display product images accurately.
However:
- color variation may occur
- finish variation may occur
- size perception may vary slightly
due to photography and screen settings.
3. Anti-Tarnish Jewellery Disclaimer
Anti-tarnish jewellery offers improved resistance to fading compared to conventional fashion jewellery.
However:
Exposure to:
- moisture
- perfume
- sweat
- chemicals
may affect finish over time.
This is normal usage behaviour, not a defect.
4. Pricing Policy
All prices are listed in:
Indian Rupees (INR)
Prices may change without prior notice.
Orders confirmed before price change remain unaffected.
5. Order Acceptance Rights
Arnaraj reserves the right to:
✔ cancel suspicious orders
✔ cancel duplicate transactions
✔ cancel pricing-error orders
✔ request verification before dispatch
Refunds will be issued where applicable.
6. Customer Responsibilities
Customers must:
✔ provide accurate information
✔ provide correct address
✔ respond to verification requests if required
Failure may result in cancellation.
7. Intellectual Property
All website content including:
- logo
- product descriptions
- images
- design layout
belongs to Arnaraj.
Unauthorized use is prohibited.
8. Limitation of Liability
Arnaraj is not responsible for:
- courier delays
- misuse of products
- allergic reactions beyond material description
- indirect losses from product usage
Customers should review material details before purchase.
9. Fraud Prevention Policy
We reserve the right to:
✔ deny COD facility
✔ block suspicious users
✔ cancel high-risk orders
✔ restrict abusive customers
to ensure safe operations.
10. Returns & Refunds
Returns are governed by our:
Return & Refund Policy page
Customers are advised to review it before ordering.
11. Jurisdiction Clause
All disputes are subject to jurisdiction of:
Barrackpore, North 24 Parganas, West Bengal,
India.
12. COD Misuse Prevention Policy
Cash on Delivery is offered as a convenience facility.
To ensure fair usage:
Arnaraj reserves the right to:
✔ cancel unverified COD orders
✔ block repeated non-acceptance of COD deliveries
✔ restrict COD service for specific users or locations
✔ request prepaid confirmation before dispatch
Customers who repeatedly refuse COD deliveries without valid reason may be restricted from placing future COD orders.
This policy helps maintain efficient logistics operations and fair access to services for all customers.